Terms & Conditions

 

Placing an order
Please find below my order process:
1. Customer purchases an order online and will receive an email to confirm their artwork has been reserved.
2. I will make contact within 24hr to discuss whether you would like to collect your artwork from my studio or would prefer it to be shipped to you.
3. You will receive an email to confirm that your order is being processed, this will also include your invoice. Please make payment within 3 days.
4. Once your payment has cleared and your artwork as been prepared you will receive a email to confirm that your order is complete and has either been shipped or is ready to collect.

Please note that I’m always available to chat if you wish to discuss anything about your order.

Payment
You will receive my invoice once we have discussed shipping method. Payment is by bank transfer and my bank detail are in the footer of my invoice. Please note that payment is required within 3 working days of your invoice being received.

Shipping
As all my artwork vary in size and weight shipping costs are calculated and added to your invoice. I will make contact with you to discuss. Below are my chosen shipping methods:

Large paintings are shipped via a fine art shipping specialist. I have a trusted relationship with many specialist drivers who have delivered my artwork over the last 30 years. Small paintings (paintings on Copper, Linen and Dibond) will be packaged carefully and sent via Royal Mail signed next day delivery.

Prints: Unframed prints will be rolled and packaged carefully and sent via Royal Mail signed next day delivery. Framed prints will be framed in line with our discussion and packaged carefully and sent via Royal Mail signed next day delivery.

Drawings: Unframed drawings will be packaged flat and protected by two layers of thick card to prevent damage and sent via Royal Mail signed next day delivery. Framed drawings will be framed in line with our discussion and packaged carefully and sent via Royal Mail signed next day delivery.

Shipping outside the UK is possible contact me to discuss before purchasing online. Please note Customs or Import Duty Fees may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell what the cost would be, as customs policies and import duties vary widely from country to country. Please check possible fees in your country before placing an order.